Overview
The website and its solutions are managed by different organizations. Refsnes Data operates the website kbana.sd, which includes all associated content and tools. In contrast, kbana Network manages the solutions like Spaces, Courses, and My Learning, along with the billing system. Each entity is independently responsible for the services they provide.
Throughout this site, terms like "we," "us," and "our" refer to both Refsnes Data and kbana Network.
By visiting our site and/or making a purchase, you engage in our "Service" and agree to these terms and conditions ("Terms of Service" or "Terms"). This includes any additional terms and policies referenced here or available via hyperlink. These Terms apply to all site users, including browsers, vendors, customers, merchants, and contributors.
Please read these Terms of Service carefully before using our website or services. By accessing any part of the site, you agree to abide by these Terms. If you disagree with any part of the agreement, you must refrain from accessing the website or using its services.
Any new features or tools added to the site will also fall under these Terms of Service. You can view the current version of the Terms at any time on this page. We reserve the right to modify, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to review this page regularly for changes. Your continued use of the website after changes signifies your acceptance.
Site Usage Terms
By accepting these Terms, you confirm that you are of legal age in your state or province, or that you have obtained consent for minors under your care to use this site.
Access to certain services may require you to create an account, which might involve providing personal information like your name, email, and credit card details. The handling of this information is governed by our Privacy Policy (kbana.sd).
You agree not to use our products for illegal or unauthorized purposes and to comply with applicable laws, including copyright laws. You are responsible for ensuring compliance.
You must not transmit any harmful code such as worms or viruses.
Any breach of our Terms can lead to immediate termination of your services. We reserve the right to restrict your account or remove user-generated content at our discretion.
General Conditions
We reserve the right to refuse service to anyone at any time for any reason.
Your content may be transmitted unencrypted and could involve changes to meet technical requirements of connecting networks.
Credit card information is encrypted during transmission and processed by our Payment Service Providers. We retain only the last four digits and expiration date of your credit card for informational purposes.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service or the website without our express written permission.
The headings in this agreement are for convenience only and do not affect the Terms.
Fair Use
Fair use includes certain exceptions under copyright laws, such as:
- Linking to kbana
- Including kbana in search engines
- Archiving kbana in libraries
- Using kbana for educational purposes
Favorable uses might include copying small amounts for non-profit teaching, while unfavorable uses include large-scale copying for commercial gain.
Accuracy, Completeness, and Timeliness of Information
We are not responsible for any inaccuracies on our sites.
The materials provided are for general information and should not be the sole basis for decisions. Reliance on this material is at your own risk.
Historical information is provided for reference only, and we are not obliged to update site content. You are responsible for monitoring changes.
For any discovered errors, please contact us for corrections.
Contact: info@kbana.sd
Modifications to the Service and Prices
When you agree to a subscription price, that price remains for the payment term. Prices may change at the end of your term, and we will notify you of any changes in advance.
We are not liable for any modifications, price changes, or discontinuation of the Service.
Products or Services
Certain products or services may be available exclusively online.
We reserve the right to limit sales and change product descriptions or pricing without notice.
We may discontinue any product at any time. Offers for products or services are void where prohibited.
We do not guarantee that the quality of products or services will meet your expectations.
Refund Policy
For Exams & Courses:
You can withdraw within 14 days of receiving access to the service. If you have attempted any exams, purchases are final. For questions, contact us at info@kbana.sd. After 14 days, all purchases are final.
For Plans & Subscriptions:
No refunds are issued for subscriptions. You may cancel at any time, but no refunds will be given for the billed period, except in cases of fraud or misuse.
Domains
We offer domain purchasing services linked to your kbana Spaces. By purchasing a domain, you acknowledge sole ownership and responsibility for adhering to related terms.
Domains are registered through third parties, such as Amazon. Refer to their terms [here](https://aws.amazon.com/route53/domain-registration-agreement/).
Billing for domains is managed by kbana, which also handles renewals. You are responsible for cancelling renewals if desired.
We are not liable for any issues related to registry administrators. Review third-party policies before transactions.
Accuracy of Billing and Account Information
We reserve the right to refuse any order and may limit quantities per person or household.
We will attempt to notify you of any order changes via the provided email or contact information.
You agree to provide accurate account information and to update it promptly.
Optional Tools
We may give you access to third-party tools we do not control. Use of these tools is at your own risk, and we are not liable for any issues arising from their use.
Future services and features will also be subject to these Terms of Service.
Third-Party Links
Our Service may contain third-party materials and links to unrelated websites. We are not responsible for evaluating their content and do not guarantee their accuracy.
You are responsible for any transactions made on third-party websites. Direct any issues to the respective third-party provider.
User Comments, Feedback, and Other Submissions
You retain ownership of content you create using our services and are responsible for its compliance with laws.
If you submit comments or suggestions, you grant us the right to use them without obligation.
We are not obligated to maintain confidentiality for user content or to pay for it.
We may monitor or remove content at our discretion.
Your user content must not violate third-party rights or contain harmful material.
You may not misrepresent your identity or mislead us about your content.
We take no responsibility for comments made by you or third parties.
Personal Information
Your submission of personal information is governed by our Privacy Policy.
Errors, Inaccuracies, and Omissions
Occasionally, our site may contain errors or omissions regarding product descriptions or pricing. We reserve the right to correct these errors and cancel orders as needed.
We are not obligated to update site information unless required by law.
Prohibited Uses
You may not use the site or its content for:
(a) unlawful purposes;
(b) soliciting others for unlawful acts;
(c) violating any laws or regulations;
(d) infringing on intellectual property rights;
(e) harassment or discrimination;
(f) providing false information;
(g) transmitting viruses or harmful code;
(h) tracking others' personal information;
(i) spamming or scraping;
(j) immoral purposes;
(k) circumventing security features.
Violations may result in termination of your access.
Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted or error-free service.
We are not liable for your user content.
Your use of the Service is at your own risk, and we provide it "as is" without warranties.
In no event shall we be liable for any damages arising from your use of the service.
Indemnification
You agree to indemnify us from any claims arising from your violation of these Terms.
Entire Agreement
These Terms and any posted policies constitute the entire agreement between you and us, superseding all prior agreements.
Governing Law
These Terms are governed by the laws of Norway.
Changes to Terms of Service
You can review the most current version of the Terms at any time.
We reserve the right to change these Terms at our discretion, and your continued use constitutes acceptance of any changes.
Contact Information
For questions or concerns, please contact us at info@kbana.sd